Coupon” –means an instrument, in either physical or electronic form, which is evidence of the transaction between the PB and the Customer and should entitled the holder of such Coupon (the “Coupon Holder”) to receive a Voucher from the participating business within (the “Redemption Period”).

Customer” – is an individual seeking to purchase a voucher for goods and services from a PB in due course having received a Coupon through the website.

Lean On Me”– is Inline Events Limited an Irish Registered Company [CRO Number 516469] trading as Lean On Me with our registered office at 6/7 Glentworth Street, Limerick City operating the website and voucher programme (“we”, “us” or ”our”).

Redemption Period” means 6 (six) months from the date the participating business re-opens following the COVID 19 restrictions being lifted in respect of the PB.

PB” – means a participating business which is an unrelated third party retail outlet or trader who is taking part in the voucher programme.

Privacy Statement” means the Lean on Me privacy statement listed on

Voucher” means a voucher within the meaning of the Consumer Protection (Gift Vouchers) Act 2019 issued by the PB in return for the payment of the Customer represented by the Coupon.

Website” means being the internet website, mobile applications, electronic communications or services, or any location at which you can purchase a Coupon from one or more PB taking part in the Lean On Me voucher programme.

  1. Acceptance

In receiving a Coupon and/or otherwise using, the Customer is deemed to have confirmed that they have read and fully accept these Terms and Conditions. These Terms and Conditions should be read in conjunction with the Terms and Conditions and Privacy Statement on the Website and together they form part of the agreement between Lean on Me and the Customer.

  1. Lean On Me’s Role

2.1 Lean On Me’s role is limited to providing an online platform which allows a participating business (“PB”) to register and promote their business and most importantly allows their loyal and valued clients, customer and friends to prepay the PB for goods or services by paying them now which would be used in the future once the relevant PB are back in operation. As a platform provider, we help facilitate transactions for and between PB’s and their Customers on our platform. We are never a buyer or a seller; we merely provide an online venue for you to negotiate and complete transactions.

2.2. The Contract for the services and/or goods and the issuance of the Voucher in return for the Coupon is between the Customer and the PB. Therefore, any queries, concerns or complaints relating to the services or goods provided should be addressed to the relevant PB directly.

2.3 Lean On Me’s role does not come between the normal retailer-customer statutory relationship. Nothing in these Terms and Conditions shall be deemed to create any relationship between Customers and Lean On Me for the purposes of the Sale of Goods Act 1980, or any other relevant legislation.

3. Purchase of a Coupon

  1. You must be at least 18 years old to purchase a Coupon. 
  2. By clicking on the “Support Us” button you are seeking to purchase a Voucher from the PB and a Coupon will issue as a record of this transaction. An email or text message from Lean On Me will issue as this record. Lean On Me expressly reserves the right to reject your offer. The issuance of the Voucher is not complete until you have properly presented the Coupon to the PB in return for the issuance by the PB of a Voucher for the same amount.
  3. Lean On Me can cancel the issuance of the Coupon at any time if it reasonably suspects that you have committed or that you may be committing any fraud against Lean On Me or the PB or otherwise participating in any illegal activity or a practice which in the opinion of Lean On Me could cause adverse harm, including but without limitation, reputational harm to Lean on Me, its volunteers or any PB.
  4. The PB may have its own terms and conditions applicable to the sale, supply and/or provision of the redeemed Voucher and in the case of any inconsistency, the PBs terms will apply but these will not supersede any of the conditions set out herein.

4. Redemption of Coupon

4.1 Unless expressly stated otherwise:

4.1.1 the Coupon can only be redeemed once;

4.1.2 the Coupon can only be redeemed with the PB and not with Lean On Me;

4.1.3 you must follow the redemption instructions (if any) associated with the Coupon when you redeem the Coupon in return for a Voucher with the PB.

4.2 The PB will honour the full value of the Coupon (gross of Payment Processing Partners fees).

4.3.2 In order to redeem a Coupon you must present it to the PB within the Redemption Period. If you do not redeem the Coupon within the Redemption Period, the Coupon expires automatically. It cannot be redeemed anymore and you are not entitled to any reimbursement or compensation unless the PB in its sole discretion decides to honour the Coupon and issue a Voucher. It is acknowledged for the avoidance of doubt that the Coupon is not a gift voucher within the meaning of the Consumer Protection (Gift Vouchers) Act 2019 in that it is supplied in connection with a promotional scheme that is connected to the purchase of a specified goods namely a Voucher. The Coupon is personal to the Customer and must be redeemed in person and is not otherwise to be made available to be given as a gift. However, on redemption for a Voucher, the Voucher may be made available to be given as a gift.

4.4 Unless expressly stated otherwise, the Coupon does not entitle the Coupon Holder to redeem the Coupon at a specific time. You are strongly recommended to contact the PB at an early stage to arrange for redemption. Lean On Me cannot guarantee that a PB will be in a position to honour the Coupon and Lean On Me gives no warranty, express or implied in this regard. Should the PB not honour the Coupon for whatever reason, including financial difficulty, any claim for repayment or otherwise must be made against the PB or its successors or assigns. The Customer agrees that it will have no claim against Lean on Me in any such circumstances. 

4.5 All Coupons once redeemed within the Redemption Period will give the right to a Voucher which is subject to the Consumer Protection (Gift Vouchers) Act 2019 and valid for five years from the date of redemption.

4.6 Coupons cannot be exchanged for cash.

5 Use of a Coupon and/or Voucher

5.1 The issuance of a Coupon is for your non-commercial, personal use only.

5.2 Each of your Coupon is solely your responsibility. Neither Lean On Me nor the PB are responsible for lost or stolen Coupons or for retrieving Coupon reference numbers or Coupon security codes.

5.3 You commit not to provide false data including false names, addresses and/or contact or payment details; or engage in any unlawful activity in connection with the purchase or use of a Coupon, or allow anyone else to do so.

5.4 Any attempt to redeem a Coupon contrary to these Terms and Conditions may render a Coupon void at our discretion.

5.5 The reproduction of a Coupon is prohibited.

5.6 The commercial trade of a Coupon or its use as a gift before being redeemed as a Voucher is prohibited.

  1. Responsibility of the PB

6.1 Lean On Me is facilitating the relationship between the PB and the Customer. Please note that the PB is:

6.1.1 the seller, supplier and/or provider of the Voucher to be used to purchase the goods and services from the PB.

6.1.2 the party who enters into a contract with the Customer when the Coupon is redeemed and the Voucher issued; and

6.1.3 solely responsible for providing the Customer with the Voucher to be used to purchase the goods and services from the PB.

6.2 Lean On Me provides no warranty for the quality, merchantability and fitness for a particular purpose of goods or services purchased from PB’s using the Vouchers.

7. Liability

7.1 Lean On Me promises that it will exercise reasonable care and skill in performing its obligations under these Terms and Conditions.

7.2 Lean On Me is not liable for any claims, demands, losses, injuries, costs, expenses or liability of whatsoever nature, consequential or otherwise, arising from or in connection with any transaction or dealing between a PB and the Customer or Coupon Holder.

7.3 Lean On Me is not liable for any breach of an obligation under these Terms and Conditions where it is hindered or prevented from carrying out its obligations by any cause outside of its reasonable control.

7.4 In the unlikely event that we are deemed to have any liability Lean On Me’s total liability to you will in no circumstances exceed the amount of 100% the purchase price of your Coupon.

7.5 In certain countries applicable law does not allow some or all of the exclusions and/or limitations set out in this section 7. If these laws apply to you, some or all of the above exclusions and/or limitations may not apply to you and you may have additional rights.

8. Lean On Me’s Website

You can find more information about the terms of use of the Website, which are expressly incorporated into these Terms and Conditions, here.

9. Miscellaneous 

9.1 If you breach these Terms and Conditions and Lean On Me takes no action against you this does not mean that Lean On Me has waived its rights and remedies with regard to your breach. Lean On Me may still take action or exercise its rights and remedies for that action, or any other situation, where you breach your obligations under these Terms and Conditions.

9.2 Unless otherwise stated within these Terms and Conditions, notices to be given to either party shall be in writing and shall be delivered by electronic mail (other than if you are sending a notice to Lean On Me for the purpose of legal process) or by pre-paid post. Any notice Lean On Me sends to you will be to the address you supplied to Lean On Me when you registered on the Website. 

9.3 If any provision of these Terms and Conditions should be held to be invalid or unenforceable, the validity and enforceability of the remaining provisions of these Terms and Conditions are not affected. Such invalid or unenforceable provision shall be replaced by a valid and enforceable provision which most closely achieves the economic effect contemplated by the invalid or unenforceable provision.

9.4 Lean On Me reserves the right to change its Terms and Conditions without notice. The up-to-date Terms and Conditions will be posted on our website,

9.5 These Terms of Sale are governed and interpreted by the laws of Ireland, without regard to its conflict or choice of law principles. Exclusive venue for any dispute shall be the courts of Ireland.